Phin Service Is Discontinued: Link It to The Iopool App!

Phin Service Is Discontinued: Link It to The Iopool App!

It's official, pHin is discontinuing its service. Acquired by Hayward in 2018, pHin offers a smart solution for swimming pools and hot tubs. Active for a few years, the pHin app is now completely shut down. They posted a very clear (though brutal) message about their service stopping on their official website phin.co.

How can you get a (partial) pHin refund?

As indicated on their website, if you are a subscriber of the service, you can get a partial refund, proportional to the remaining portion of your current subscription. Unfortunately, there is no information about free users, so we (unfortunately) could assume the company hasn't planned any compensation for them.

The link to the step-by-step process to get your partial refund isn't available anymore. (edit note 14 feb. - remove hyperlink cause the website is equally shutdown).

pHin alternatives you should consider

When you have used a smart connected water analyzer, it's really hard to get back to manual test strips. Hopefully, pHin is not alone in this market and other solutions exist. We have listed and compared them in a specific article: The 6 best-connected probes for swimming pools and spas in 2021. Be careful, if you are in the US, all the alternatives aren't available in your country. Good to know: iopool ships the EcO floating monitor from its US Headquarters in Auroral IL. 👼

Also, it's possible to link your pHin device to the iopool app, thanks to our wizard engineer. You can find more information right here.

Special Action for ex pHin users only!
EcO monitor

25$ USD DISCOUNT ON YOUR PACK

If you were a pHin customer and you want to buy EcO from iopool right now, you can benefit from an exceptional discount of 25 USD. To get the discount, you can simply email the iopool team at hello@iopool.com.

pHin vs EcO by iopool

pHin and EcO by iopool have nearly the same features and benefits. Both measure water pH, disinfection potential (chlorine, bromine), and water temperature 24/7. Complimentary test strips measure Total Alkalinity, Total Hardness, and Stabilizer (CyA). They are connected to a mobile app available on Play Store (Android) and Apple Store (IOS). Both apps provide recommendations for adjusting water chemistry and give dosing instructions

Here is where they differ:

EcO is:

  • much smaller and discrete than pHin (and other pool smart sensors);
  • compatible with active oxygen;
  • using Bluetooth Low Energy while pHin is using WiFi.

Eco isn't:

  • compatible with salt treatments.

What makes the difference?

Well, first, THERE IS NO SUBSCRIPTION with iopool! NEVER, NADA!

You're free as fishes in the ocean. 🐟

iopool has been working tirelessly on their state-of-the-art, free mobile app providing a performant, ergonomic, and simple interface that is understandable by everyone.

Also, we offer in-app retail services that allow customers to order ​their chemicals and accessories from the iopool webshop, delivered at your door.

Contact us if you have any questions about the iopool EcO probe, we are here for that.

Special iopool action for pHin users

If you were a pHin customer and you want to buy EcO from iopool right now, you can benefit from an exceptional discount of 25 USD. To get the discount, you can simply email the iopool team at hello@iopool.com.

Post a comment

Please note, comments must be approved before they are published

iopool store

Shop the essentials

Regular price 229.00 EUR
Sale price 229.00 EUR
Regular price
Unit price
per 
Analyze Your Water with EcO Swimming pool maintenance can be tedious. That's why our team has developed EcO, an intelligent and connected probe suitable for both pools and jacuzzis/spas. Let It Fl...
25% Off
Regular price 49.00 EUR
Sale price 49.00 EUR
Regular price 64.95 EUR
Unit price
per 
Why use Test-kit pack? This kit provides you with access to personalized recommendations provided by iopool. Perfect for starting the summer season with your pool. The Package Includes Unlimited a...
Regular price 99.00 EUR
Sale price 99.00 EUR
Regular price
Unit price
per 
Why Use Our Replacement Module? More environmentally friendly and cost-effective, our module allows you to extend the life of your probe. Avantages Replacement "Sensor/Battery" block for the smar...
Regular price 3.99 EUR
Sale price 3.99 EUR
Regular price
Unit price
per 
Why use the iopool spoon? A resistant white spoon for dosing iopool chemicals easily. Best way to doe your product when you use iopool app. Include with EcO Start-Pack and Test kit.
Regular price 49.99 EUR
Sale price 49.99 EUR
Regular price
Unit price
per 
Why use iopool Bluetooth speaker? Our Bluetooth speaker lets you stream your favorite music while you enjoy your pool. Waterproof and ready to use. Advantages Waterproof; Enhanced bass; LED RGB li...
Regular price 209.00 EUR
Sale price 209.00 EUR
Regular price
Unit price
per 
Ecology without compromise: Choose EcO Refurbished! Opt for an eco-friendly and cost-effective alternative with our refurbished version of EcO! Enjoy the same outstanding performance at a budget-f...
10% Off
Regular price 98.95 EUR
Sale price 98.95 EUR
Regular price 109.94 EUR
Unit price
per 
Why Use Our Disinfection XL Pack? This pack contains the necessary products for disinfecting a "small" pool with a volume of less than 20m³. It's ideal for your chlorine base treatments and specifi...
10% Off
Regular price 125.73 EUR
Sale price 125.73 EUR
Regular price 139.70 EUR
Unit price
per 
Why Use Our Disinfection XL Pack? This pack contains the necessary products for disinfecting a "small" pool with a volume of less than 20m³. It's ideal for your chlorine base treatments and specifi...
Regular price 34.99 EUR
Sale price 34.99 EUR
Regular price
Unit price
per 
Why use our inflatable Led Lamp? Our floating light is perfect for lighting your pool at night. With its LED lighting, you can choose the colors you want to create the perfect atmosphere! Included...
Regular price 25.00 EUR
Sale price 25.00 EUR
Regular price
Unit price
per 
Why use our inflatable unicorn Jocelyne? Original and trendy, the inflatable unicorn is perfect for entertaining young and old in your pool. You can either rest or play with it. Just inflate it in...